Privacy Policy

We recognize the importance of protecting your personal information and are committed to processing it responsibly and in accordance with data protection laws.

This privacy policy is intended to regulate all aspects related to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.

Data Controller

The Data Controller corresponds to the owner of the website, whose full details are: FRANCISCO JAVIER MELER FAIGET with Tax ID 40836597M.

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the website, in the fields established for this purpose, we collect the personal data that the user provides to us: first name, last name, email address, phone number, postal address, city/town, etc., as well as any data voluntarily provided through any of the social networks on which the user is registered. In this case, privacy will depend on the user’s own settings, as well as the terms and conditions of the social network itself.

The user’s visit to the website does not imply that they must provide any information about their personal data. However, if they do provide it, the data will be processed lawfully, subject at all times to the principles and rights set out in GDPR 2016/679 of April 27, 2016, and LOPDGDD 3/2018 of December 5.

PURPOSE, DURATION, AND LEGAL BASIS OF PROCESSING

The data provided by the user will be processed for the following purposes:

To respond to the request or inquiry made by the user through the contact form located on the website. We collect and process the user’s personal data in order to handle and manage their request, inquiry, or any petition made through that form. We will retain this data for the time necessary to fulfill the request and for the period established by law, with a minimum duration of 3 years.

The legal basis for processing the data will be the consent given by the user when selecting the acceptance box for our privacy policy before submitting the request. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

To improve your browsing experience on the website. We will retain this data as long as the user does not withdraw their consent to its processing by deleting cookies, and for the period established by law, with a minimum duration of 3 years.

The legal basis for improving your browsing experience on the website is the consent given by the user when accepting cookies. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

To manage our social media accounts and send you information about our activities and products. We will retain this data as long as the user does not withdraw their consent to its processing, and for the period established by law, with a minimum duration of 3 years.

The legal basis for managing our social media accounts and sending you information about our activities and news is the consent you give us for this purpose. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

TRANSFER OR DISCLOSURE OF PERSONAL DATA AND INTERNATIONAL TRANSFERS

Your data will not be communicated or transferred to third parties unless there is a legal obligation or to providers linked to the Controller who act as data processors.

No international transfers are carried out. If they were to be carried out at any time, you would be informed in order to obtain your consent.

DATA UPDATES

In order for us to keep personal data updated, it is important that the user informs us whenever there has been any change to it; otherwise, we are not responsible for its accuracy.

The user guarantees that the personal data provided is truthful, ensuring that all information provided corresponds to the actual situation, is up to date, and is accurate, and undertakes to communicate any modification.

THIRD-PARTY DATA

If the user provides data from third parties to NAOS for any purpose, they guarantee that they have obtained such data lawfully, that they have previously informed the affected parties, obtained their consent to disclose it, and that the information provided is accurate and truthful.

RIGHTS OF DATA SUBJECTS

You have the right to access your data and obtain confirmation regarding its processing, as well as a copy of the personal data being processed. You have the right to update it and request the rectification of data that is inaccurate or request its deletion when the data is no longer necessary for the purposes for which it was collected. You may request the restriction of the processing of your data and object to its processing by withdrawing your consent, as well as exercise the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You may exercise your rights by contacting us. Email: info@naos.cat

If you believe that your rights have not been properly addressed, you have the right to file a complaint with the supervisory authority at www.aepd.es

SOCIAL MEDIA

The purpose of tools such as Facebook, Twitter, Instagram, etc., or other social networks, is to give visibility and dissemination to the activities carried out by our organization. These tools store personal data on the servers of the respective services and are governed by their own privacy policies. We recommend reviewing and reading the terms of use and privacy policy of the social network when registering, taking into account the different configuration options regarding the privacy level of the user profile on the social network.

Likewise, the Controller reserves the right to remove from its social media accounts any information published by third parties that violates the law, encourages such violation, or contains messages that undermine the dignity of individuals or institutions. The Controller also reserves the right to block or report the profile responsible for such messages.

COOKIE PROCESSING

A cookie is a small file that is downloaded and stored on the user’s computer when they access a website. Cookies allow the website, among other things, to store and retrieve information about the browsing habits of the user or their device and, depending on the information they contain and the way the user uses their device, they may be used to recognize the user. You can obtain more information by reading our Cookie Policy.